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| Claim ID | Loan / Debtor | Type | Agent | Submitted | Status | Action |
|---|---|---|---|---|---|---|
| Loading... | ||||||
Attendance
Claim Requests
| Claim ID | Loan / Debtor | Type | Agent | Submitted | Status | Action |
|---|---|---|---|---|---|---|
| Loading... | ||||||
My Requests
| Req ID sort | Type | Debtor sort | Agent / Req Time sort | Status sort | Action |
|---|
PTP Dashboard
| Req ID sort | Loan / Debtor sort | Amount sort | PTP Date sort | Agent / Docs sort | Status sort | Action |
|---|
LiVEDB
| Use the search fields above to find debtors | |||||||||
Assignments
Manager batch view for the selected Assign Date. Metrics reflect the current filter scope above.
Savings Dashboard
| Req ID | Loan / Debtor | Amount | Pay Date / Total Paid | Agent / Scheme | Approval | Receipts | Action |
|---|---|---|---|---|---|---|---|
| Loading... | |||||||
Collection trend by month
AkuLaku - LONGAN - Telekol - pre-2026 non-Aku -> LONGAN
Agents projection
Approved collections by agent for the selected month - managers only
| # | Agent | Payments | Collected | AkuLaku | LONGAN | Telekol | Share |
|---|
Settings
Account & operational configuration
Inactive agents are excluded from the next Case Distribution run.
Set by your manager - you cannot change this.
AkuLaku: 0 - Other: 0
When your manager enables AkuLaku, your total is split 50/50 automatically. When disabled, all cases go to Other.
Register Gmail addresses and Google Apps Script Web App URLs used on Assignments -> Email Automation (T1 / T2). Test the connection before saving.
Deploy your workbook connector as Execute as: Me, Who has access: Anyone, then paste the /exec URL.
Permanent send history from Assignments → Email Automation (T1 + T2). Click a row for details. New sends store subject, sender, and Brevo message ID when available.
Attendance is required on weekdays after this time.
Leave empty to skip attendance on Saturdays.
Optional. After this time = LATE on the Saturday you enable below. If empty, uses Late Threshold.
Turn ON to require attendance on the upcoming Saturday (date is set automatically).
Clocking in at or before this time = EARLY. Default: 07:00
Clocking in after this time = LATE. Default: 08:30
Managements
Import, holidays & operations
Step 1 - Select import mode
Writes trcdb only: INSERT new loan_number rows or UPDATE existing rows (matched by loan). Step 3 can map any trcdb column (trace fields, OS, status, employer, etc.). Case ID -> loan_number is required; other fields optional. total_debt uses your mapped column when present, otherwise falls back to livedb for the same loan+product. LiVEDB is not modified by this import.
trcdb product
Updates livedb.nik only when loan_number matches a LiVEDB row and product is AkuLaku. Map Case ID -> loan_number, VALID ID -> debtorNIK. Does not write trcdb.
Fresh import mode: inserts new rows, updates existing loan_number sync timestamp only, and performs no replacement deletions.
This value is stored as batch_code in LiVEDB for every loan in this file. Prefix examples: TLK = Telekol, LGN = LONGAN.
If this client had two prior batch codes (e.g. two drops), pick both. Loans whose batch_code is in either selected batch but are not in this file will be deleted. Leave both empty to skip deletions.
Loans from this product that are NOT in the new source will be deleted. Product is forced from this selection, while batch code must be mapped from source file in Step 3.
Attendance
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Confirm Action
Confirm Payment Report
Please review before submitting
Report New Payment
Attach Receipt
Paste receipt image(s) below
Edit Payment Entry
-
Payment Detail
Request Case - Handle
Assign Case
Edit LiVEDB SQL Row
Manager edit writes directly to static columns in the livedb SQL table.
Configure Columns
Select which fields appear as table columns. Drag ⋮⋮ rows to reorder.
Configure Detail Card
Select fields shown in the expandable detail row. Drag ⋮⋮ rows to reorder.
Edit Photo
Drag to reposition
Create Task
Enter agent names, one per line. They will receive an email notification.
The system will look up debtor name and last payment date for each loan from paymentlog.
Create Task - Select Type
Choose the type of task to create. Each type has a different workflow.
Paid Off Confirmation
Automatically detect suspicious loans marked as "paid off" that may have discrepancies - OS mismatch, overpayment, or missing records.
Auto-detectManual Task
Manually enter task title, description, loan numbers, and tagged agents. Standard workflow.
Manual entryPaid Off Confirmation - Review Suspicious Loans
Only loans with last payment on or after this date will be evaluated.
Detecting suspicious paid-off loans...
Paid Off Confirmation - Tag Agents
Step 2 of 2
Auto-populated from loan payment submissions. Add or remove agents as needed.
Notifications
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New Request
Choose request type
Request Supporting Documents
Enter loan number from your assignments
Extend Request
Enter any loan number to request a payment extension
Report Leave of Absence
Fill in the details below
Request Leave
Submit a future leave of absence
Add New User
New Claim Request
Step 1 - Search Loan
Loan Summary
Loan Summary